Take every order and answer every "where is it?" call.
Your voice agent takes phone orders with modifiers, sends them to your order system, and gives callers a real status update, so your team can stay on the line, the counter, or the job.
Busy phones are costing you orders, accuracy, and your staff's time.
The calls that matter most arrive when nobody has a free hand to take them.
Calls go unanswered at peak
Pickup and delivery orders arrive when your team is slammed. Nobody can serve the counter and the phone at once, so callers hit a ring-out or voicemail and order somewhere else. Missed calls rarely show up in sales reports, so the loss stays hidden.
Phone orders get keyed wrong
A rushed order on a scribbled ticket loses the no onions, the half-and-half, the sauce on the side. Then someone retypes it into the register or POS. Every handoff adds a chance for a wrong item, a wrong total, and a remake.
Status calls never stop
Once an order is placed, the follow-up calls start: is it ready, when does it arrive, can I change it. Each one pulls someone off the line, the counter, or the job to check a screen and read back an answer.
Your voice agent takes the order and handles the follow-up.
Answers every call, even at peak
Picks up on the first ring during the dinner rush or after close. Several callers can be on the line at once, up to your concurrency limit, so no one gets a busy signal or voicemail.
Takes orders with modifiers and quantities
Walks the caller through items, sizes, and quantities, handles changes like no onions or half-and-half, asks pickup or delivery, then reads the full order and total back before confirming.
Sends the order to your POS
Once the caller confirms, the agent submits the order to your POS or order system as a ticket, so nobody has to retype it and the kitchen sees it right away.
Looks up live order status
Recognizes the caller by phone number or asks for an order number, checks your order system, and gives the current status and estimated time instead of putting the caller on hold.
Texts confirmations and tracking links
Sends an order summary or tracking link to the caller's phone after they agree to texts. Callers can catch a mistake early and check progress without calling back.
Hands off to a person with context
Transfers the call to a staff member when a caller wants a large change, has a complaint, or asks something the agent can't answer, and can brief that person before connecting.
A pizza order with changes, in the kitchen in minutes.
The agent takes a pickup order with a half-and-half pizza, reads back the total, handles a change mid-call, enters the order, and texts the confirmation.
Every new customer starts with a 30-day pilot.
No DIY setup and no guess work. We build it, you watch it work, then you decide.
- Step 1
Discovery call
We learn your business — call volume, services, pricing, and the specific moments where a live person still needs to step in.
- Step 2
Build and train
Your agent is custom-built and trained on your real services, pricing, and workflows — never a generic script with your name swapped in.
- Step 3
Your 30-day pilot
Your agent goes live on real calls while we monitor, refine, and share results with you — no long-term commitment yet.
- Step 4
Full launch
Once you've seen it work, we roll out across every line and location, with ongoing support and monthly reporting.
30-day pilot at no charge! We'd rather earn your trust than ask for it upfront.
What happens when the agent shouldn't answer?
It transfers to staff with context, takes a message after hours, and flags answers your knowledge base doesn't back up.
Works with the tools that you already use.
Our AI Voice Agents work with your existing telephony setup and major providers, including Twilio, RingCentral, Five9, Aircall, and more, so you can adopt without disruption. Get started in under an hour with simple call-forwarding, or choose a deeper SIP integration for more control & analytics.
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Learn moreTake advantage of our 30-day pilot, at no charge.
We'd rather earn your trust than ask for it upfront.